Visit London Taxi Tours Frequently Asked Questions

Let’s see if we can answer any of the questions you might have about our taxi tours:

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Is this a private taxi tour of London?

Yes, your taxi tour is private. The taxi is just for you and the people you want to see London with. Because it is a private tour we can tailor it just for you. We can skip things you are not interested in and include all the landmark places and iconic buildings you came to London to see.

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How long is a London taxi tour?

All our tours start at 3 hours. You can have longer tours. Just contact us if you need some help to work out what you want.

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How much does a tour cost?

Our tours start from £232 and are for up to 6 people. That is excellent value for money.

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So the tour is not per person?

No, we charge for the taxi not for people.

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Does that include picking us up and dropping us off from our taxi tour?

Yes, we will pick you up and drop you off at any central London location. For when your private cab tour is finished we can recommend a drop off point that is in keeping with your themed tour. This will maximise the sights you see and fun you have that day. Or, drop you back where we picked you up from. Just tell your driver at the beginning of the tour, where you would like to end your day.

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What else is included?

Your taxi tour guide will be providing a live commentary for you throughout the tour.

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So what’s not included?

  • Any food or refreshments

  • Gratuities (always at your discretion)

  • Admission charges

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Once I have paid for my tour will there be any additional costs?

No, not at all. Unless you want to extend the duration of your taxi tour past the original booking.

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Does a bespoke tour cost more?

Not always. If, for example, you want 2 hours on London Highlights, an hour on Harry Potter and a little Rock n Roll on your tour, we are not going to charge you more for that. Check out our bespoke taxi tour page to get some ideas on how to design and build your own tour.

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How do I book a London Taxi Tour?

You can book any of our tours instantly on line. But if you would prefer to talk about your requirements or discuss over email please contact us. Or try our ‘live chat’ on the website.

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Will you pick me up from a London airport or airport hotel for a taxi tour?

Yes we can but none of the airports are within central London and so pick up and drop off would not be included in the standard tour price. In fact most London airports are around a 60 minute drive away from central London. You may need to look at our Airport Layover Tours page to get a better idea of additional costs. Our layover tours are very popular. Our guests love the way we design the tours around their travel needs.

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Can we stop to take photos?

Absolutely – it’s your tour and your time. We want you to go home with fabulous memories of London. Check out some of our Visitors photos or our Facebook page to see some of the great photos our guests take.

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Can we stop for a coffee, eat on the go? Take comfort breaks?

Need a comfort break? Coffee or quick refreshment? Just tell us. It’s your time and your London cab tour.

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I have mobility problems is there a lot of walking?

This is a private tour so we can design the tour around your needs, if you want minimal or no walking at all, that is fine, you will still have a great tour.

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Can you provide a booster seat for a small child?

Yes we can, just try and give us as much notice as possible and there is no charge. Our taxis can store pushchairs as well.

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Are your taxis wheelchair accessible?

All of our taxis are wheelchair accessible, with built in ramps. However, if a person remains in the wheelchair for the duration of the tour it may limit the number of people the taxi can accommodate comfortably.  Just let us know and we will work it all out. Collapsible wheelchairs and child pushchairs can be stored in the front of the taxi cab.

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We are a very large group. Can you provide more than 4 taxis?

Yes we can, we have over 20 London taxis and guides. Our biggest group last year was 6 taxis and 32 people.

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How will I know when my guide has arrived for my London taxi tour.

We will be sending you your guides name and cell phone number at least 48 hours before the tour. They will text or call you ( on the cell phone number you provided) when they have arrived at your pick up location.

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Do you provide tours outside London?

We sure do. Many visitors have already seen London and are ready for something different. There are some amazing things to see right on London’s doorstep and further afield. Have a look at our Explore GB collection of tours. We can organise tickets to enter attractions like Stonehenge or Windsor Castle but they will be added to the total cost of your tour.

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What do your guests say about you?

We have 5 stars on Google and on Trip Advisor. You can check us out on Trip Advisor by clicking the icon at the top of the page. But come back to our webpage to make the booking. TA is a re-seller of our tours and takes a large commission.

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I saw great reviews about a particular guide. Can I have him or her for my taxi tour?

We have 20 guides and they are all fantastic, but if someone caught your eye, then we would be happy to try and accommodate.

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Do you have an out of hours number for emergencies?

Yes we do and it will be included in your booking paper work.

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I just tried to book a tour for a particular date and it is not available. Why is that?

We block out some dates for major London events like Gay Pride or the London Marathon. This is because there will be major road closures on those dates. Otherwise it is because all our taxis are booked out for tours.

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What is your cancellation policy?

We fully refund any tour cancelled within 24 hours or more notice.

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Who takes us on the London taxi tour?

Your London taxi tour guide will have passed the world famous Knowledge of London exam and have on average been driving a London Black Taxi for over 25 years.  You can read more about the taxi drivers knowledge of London here

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Will our taxi guide be a qualified guide of London?

Our London taxi tour guides have additional tour guide qualifications which means their knowledge of London history, buildings, places and people is second to none. Their knowledge and passion for London means that we are confident that whatever tour you choose it will be fun, informative and memorable.

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Can I have a female taxi guide if I want one?

Yes, of course you can. Just give us as much notice as possible, as we might have to move things around to accommodate you.

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Can I have an electric taxi for my London taxi tour?

We have 20 taxis now in our fleet and 7 of them are electric taxis. You can read about our larger electric taxis here. The others are iconic London taxi’s and also loved by our guests. If you have 6 in your group you will be assigned a larger taxi if you have less than 6 in your party but would like an electric, just ask, we will try our very best to supply you one at no extra charge.

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Who are Visit London Taxi Tours?

We are a small family business who love London and absolutely love what we do. When we are not booking taxi tours for you, we are out researching London, improving on our own knowledge by reading and visiting sites or updating our photography. If you want to know more about us check out ‘Our History’ page. We have a story we love to share.

Let’s see if we can answer any of the questions you might have about our taxi tours:

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Are your taxi tours private tours of London?

Absolutely! Your taxi tour is exclusively yours. It is just you and your chosen companions exploring London. We tailor your London black taxi cab tour to suit your preferences, focusing on the landmarks and iconic buildings you are excited to see while skipping anything you are less interested in.

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How long do your taxi tours last?

Our most popular London taxi tours are a 3-hours and 4 hours. Guests often book 5, 6, 7, and 8-hour London taxi tours with us. Want a longer to explore London? Just let us know, and we'll help you craft the perfect itinerary for your London black taxi tour.

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What's the cost of a taxi tour?

Our taxi tours are a steal, starting at £350 for up to 6 people. It is value-packed for an unforgettable London black taxi tour experience.

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Is the taxi tour price per person?

Nope, the price is for the taxi, not per person. We keep it simple and convenient for your London black taxi tour!

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Does the taxi tour include pick-ups and drop-offs?

Yes, indeed! We will fetch you from and finish your London cab tour at any central London location. After your London black taxi tour, we can suggest a thematic drop-off point to maximize your day's experiences, or we can take you back to your original location. Just let us know when you are booking, but if you haven’t made your mind up yet, that’s ok too.

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What's included in the taxi tour?

Your knowledgeable taxi tour guide will provide a live commentary throughout your London black taxi tour, enriching your experience with fascinating insights and stories.

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What's not included in the taxi tour?

A few things are not included in the London black taxi tour:

  • Food and refreshments

  • Gratuities (totally at your discretion)

  • Admission charges to attractions

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Are there any hidden costs after booking the taxi tour?

No surprises here! The only additional cost would be if you choose to extend your London black taxi tour beyond the booked duration. Also – we have no hidden booking fees either - no surprises when you are checking out!

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Does a bespoke taxi tour cost extra?

Not necessarily. Customizing your London taxi tour, like mixing London Highlights with a dash of Harry Potter or Rock n Roll, will not incur extra charges for the London black taxi tour. Get inspired on our bespoke taxi tour page for unique tour ideas then reach out to us to start planning your perfect taxi tour.

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How do I book a taxi tour?

Booking a London black taxi tour is a breeze! Do it instantly online, or for a more personal touch, feel free to contact us via email or live chat on our website.

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Can you pick me up from a London airport for a taxi tour?

Yes, we offer this service for our London black taxi tours but note that airport locations are outside central London and will have additional costs. For more details, visit us Airport Layover Tours page.

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Can we take photo stops during the taxi tour?

Absolutely! We encourage you to capture those memorable London moments on your London black taxi tour. Check out our Visitors' photos and Facebook page for some inspiration. Our guide will be most happy to take group and family photos for you.

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Can we take breaks for coffee or snacks during the taxi tour?

Of course! It is your time and your London black taxi tour. Just let us know when you need a pause for a comfort break or a quick bite.

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What if I have mobility issues?

No problem! Our taxi tours can be tailored to minimize or eliminate walking. You will still have a fantastic experience on your London black cab tour.

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Do you provide child booster seats for the taxi tour?

We can sometimes. Please give us as much notice as possible, at no extra charge for your London black taxi tour. Our taxis also have room for pushchairs. Our cabs have a glass roof, so kids get a great all-round viewing experience.

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Are your taxis wheelchair accessible for the taxi tour?

All our taxis are equipped with ramps and are wheelchair-friendly for your London black taxi tour. If a passenger remains in their wheelchair, it might limit how many people the taxi can accommodate comfortably. We will work with you to ensure everyone's comfort.

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Can you accommodate large groups for a taxi tour?

Certainly! With over 30 taxis and guides, we can handle big groups for a London black taxi tour – our record is 8 taxis for 40 people!

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How will I know when my guide has arrived for my taxi tour?

We will send you your guide's name and cell number at least 48 hours before your London black taxi tour. They should contact you before your tour to say hi and contact you upon arrival at your pick-up location.

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Do you offer taxi tours outside of London?

Yes, we do! Check out our Explore GB collection for exciting taxi tours beyond London, including attractions like Stonehenge from London and Windsor Castle. You can read more about our day trips from London here.

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What do your guests say about your taxi tours?

We are proud to have 5 stars on Google and Trip Advisor for our London black taxi tours. Feel free to check our reviews on Trip Advisor, but remember, booking directly through our website avoids extra fees.

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Can I request a specific guide for my taxi tour?

We have 30 fantastic guides for our London black taxi tours. If someone has caught your eye, we will do our best to accommodate your request.

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Is there an emergency contact available during the taxi tour?

Yes, we provide an out-of-hours number in your booking paperwork for any urgent needs during your London black taxi tour.

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What if my desired date for a taxi tour is unavailable?

We block out some dates for major London events like Gay Pride or the London Marathon. This is because there will be major road closures on those dates. Otherwise, it is because all our taxis are booked out for London black taxi tours. Email or call us, let’s see what we can do.

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What is your cancellation policy for taxi tours?

We fully refund any London black taxi tour canceled with 24 hours or more notice less any card charges. So, you should get back at least 97% or what you paid for a last-minute cancellation.

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Who takes us on the London black taxi tour?

Your London black taxi tour guide will have passed the world-famous Knowledge of London exam and have on average been driving a London Black Taxi for over 25 years.

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Will our taxi guide be a qualified guide of London?

Our London black taxi tour guides have additional tour guide qualifications, which means their knowledge of London history, buildings, places, and people is second to none. Their knowledge and passion for London means that we are confident that whatever taxi tour you choose it will be fun, informative, and memorable.

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Can I have a female taxi guide if I want one for my London black taxi tour?

Yes, of course you can. Just give us as much notice as possible, as we might have to move things around to accommodate you, but it is no problem at all.

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Can I have an electric taxi for my London black taxi tour?

We have 30 taxis now in our fleet 27 of them are electric taxis so you will get an electric taxi with a glass roof if you book direct. Check out our short You Tube video here  and more about our London electric taxis on our news page It is a little outdated but gives a great description of the new London electric taxi and our green ambition.

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Who are Visit London Taxi Tours?

We are a small family business who love London and absolutely love what we do. When we are not booking taxi tours for you, we are out researching London, improving on our own knowledge by reading and visiting sites, or updating our photography.

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What should I bring on my London black taxi tour?

We recommend bringing essentials like a camera or smartphone for photos, a small umbrella (just in case!), and comfortable shoes if you plan to do any walking. Also, don’t forget your sense of adventure!

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Are there any age restrictions for the London black taxi tour?

Our London black cab tours are family-friendly and suitable for all ages! We strive to provide an enjoyable experience for everyone, from toddlers to seniors.

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How do we handle unexpected weather changes during the London black taxi tour?

London's weather can be unpredictable, but a little rain doesn’t stop us! Our taxis provide a cozy shelter, and we will adapt the tour to make the most of your day, rain, or shine.

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Can the London black taxi tour be conducted in languages other than English?

At the moment, we only have English-speaking guides.

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Are pets allowed on the London black taxi tour?

Small, well-behaved pets are welcome on our tours. Please inform us when booking so we can make the necessary arrangements. And of course, service dogs are always a VIP guest!

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How environmentally friendly are your London black taxi tours?

We are committed to sustainability! Our fleet includes 27 electric taxis out of 30, and we constantly seek ways to minimize our environmental footprint while providing top-notch London cab tours.

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What if I have special requests or interests for the London black taxi tour?

We love making each tour unique! Whether it’s visiting specific sites, focusing on certain historical periods, or accommodating special needs, let us know, and we will tailor the tour to your interests.

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