When planning a London sightseeing tour, it's important to consider the experiences of others. Sightseeing tour reviews are a valuable tool for gaining insight into the quality of a tour as well as the level of customer service provided. We often describe reviews as social proof, good or bad, an insight into how the tour guests perceived the experience and the stuff you want to know.
One of the most important reasons to check London tour reviews is to get a sense of the overall quality of the tour. Reviews can provide detailed information about what to expect, including the level of difficulty, the duration of the tour, and the types of activities included. This can help you to choose a London taxi tour for example, that is appropriate for your interest.
Another important reason to check tour reviews is to get a sense of the level of customer service provided. Remember, your tour experience starts with booking your London tour online and it will be the customer service team that makes sure you have all the information you need at the right time, make changes to tour arrangements and meet any specific needs or requests, such as mobility issues. Reviews can provide insight into the friendliness and helpfulness of the tour guides, highlight where individual tour guides and companies go above and beyond, and of course their knowledge of the places and attractions you visit.
You can find tour reviews on platforms like Google Business Reviews and TripAdvisor, these are very well-trusted within the industry. The platforms like Google and Trip Advisor allow customers to leave detailed reviews, with ratings for various aspects of the tour. They also allow customers to upload photos and videos, which can provide a more complete picture of the tour or attraction. If you are reading tour reviews on TripAdvisor remember to go direct to the tour company’s website to book your London sightseeing tour. This is the best way when you want to ask for small changes or amendments, as the communication is now direct and not through a 3rd party. Some taxi tour providers like us will provide a link to a review page on their website that aggregates their most recent reviews onto one page. It’s a great way to get a quick snapshot of the type of reviews a company receives.
Remember, when you choose your tour provider and enjoy your London sightseeing tour, do take the opportunity to feedback when asked. Making a tour review normally only takes a couple of minutes and you will often be given a review QR code or link to make the process even faster. Most tour providers are small businesses and benefit greatly from tour guests feeding back to others who might be interested in a similar tour experience. While on the other hand, if we get something wrong, or fail to live up to your expectations we welcome the opportunity to learn and improve on what we do.
In conclusion, checking tour reviews is an important step in planning a London tour. Reviews can provide valuable insight into the quality of the tour or attraction, as well as the level of customer service provided. Platforms like Google Business Reviews and Trip Advisor are great resources for finding tour reviews. By considering the experiences of others, you can make more informed decisions and have a better overall travel experience.
We hope you find the above overview useful when planning a private London sightseeing tour. If you are thinking about a LONDON taxi tour you can check out our most popular London taxi tours here