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Booking Terms & Conditions

Liability Waiver Clause

Limitation of Liability
Acknowledgment of Risk: The participant acknowledges that all travel and tour activities carry inherent risks and agrees to assume all responsibility for any risks, conditions, and hazards that may occur during the Visit London Taxi Tours.

Release of Liability: To the fullest extent permitted by law, the participant hereby releases, waives, discharges, and covenants not to sue Visit London Taxi Tours, its officers, employees, guides, agents, or representatives for any injury, death, loss, or damage to the participant or their property arising from, or in connection to, the provision of our services, regardless of the cause, including the negligence of Visit London Taxi Tours.

Limitation of Claim: Visit London Taxi Tours shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the services; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed its essential purpose.

Acknowledgment of Understanding: The participant confirms that they have read this waiver and fully understand its terms. The participant understands that they are giving up substantial rights, including their right to sue. They further acknowledge that they are agreeing to the waiver freely and voluntarily, and intend by their booking for the waiver to be a complete and unconditional release of all liability to the greatest extent allowed by law.

Late Arrivals Policy
Grace Period: Visit London Taxi Tours understands that sometimes delays can occur. As such, we offer a 15-minute grace period from the scheduled start time of the tour. During this period, the tour will be held for you without any impact on your total tour duration.

Impact of Late Arrival: If you arrive after the 15-minute grace period, the tour will commence upon your arrival but the missed time will be deducted from the total duration of your booked tour. For instance, if you are 30 minutes late, your tour duration will be reduced by 15 minutes.

Notification of Delay: To better accommodate your situation, we request that you inform us as soon as possible if you anticipate being late. You can contact us at infovisitlondntaxitours.com or text +447956 522 358 and include your name and date of booking.

No Refunds for Lost Time: Please understand that no refunds or discounts will be provided for the time lost due to late arrivals.

Recommendation: We recommend planning to arrive a few minutes early to ensure you can enjoy the full experience of your scheduled tour. ronment. Make your next team-building event a memorable one with Visit London Taxi Tours."

Modification Requests: Any requests for changes to your booking (e.g., adjustments in pick-up or start time) must be made at least 12 hours prior to the start of your tour. For changes in the date of your tour, a minimum notice of 24 hours is required.

Group Size Adjustments: If there are any changes in the number of participants for your tour, please inform us promptly. Note that some of our taxis have a maximum capacity of 5 or 6 people. Your taxi will be allocated based on the number of people you tell us are attending the tour when booking.

Personal Belongings: You are solely responsible for the safety and security of your personal belongings during the tour.

Non-Smoking Policy: Smoking is strictly prohibited within all our taxis.  Prohibited Items: Carrying hazardous materials in our taxis is not allowed under any circumstances.

Safety Measures: For your safety, seat belts must be worn at all times during the tour.

Privacy Policy: Our privacy policy details how we handle your personal information and can be found at the bottom of our homepage: www.visitlondontaxitours.com.

Use of Images: Photographs taken during your tour may be featured on our website or in social media advertisements for promotional purposes. If you prefer not to have your images used, please inform us in advance.  

Cancellation and Refunds: Full refunds are available for tours cancelled with more than 24 hours' notice, minus any card charges incurred. These card charges are non-refundable fees imposed by payment processors. When a refund is processed, it will be the total tour cost less these card charges.

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Shelton St, London WC2H 9JQ, UK

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